Alarm Types

This list displays the alarm types

Alarms

Alarms in Netspan are raised and cleared by events. Only events that indicate a change of fault status are used to raise or clear alarms. The alarms have predefined severity as follows:

Warning Warning (cyan)

Minor Minor:

Major Major:

Critical Critical:

 

To edit the alarm properties click the line item and then click the 'Edit' button.

Edit Alarm Types

Properties

Severity: The severity of the alarm may be set to Critical, Major, Minor or Warning

ITU event Type: Not editable

Source Type: Not editable

Raise:  Defines whether the alarm should be raised or not.  This can be used to disable the alarm type.

Auto Delete Cleared Time:  This setting is used to automatically delete alarms that have been cleared for longer that this period.  (0 means never)

User Description: This field is provided for user notes regarding the alarm type.

Descriptions  

Probable Cause: Most likely cause of the event  

Description: Gives most probable fix  

User Description: Field for additional notes

 

Alarm Name

Probable Cause

Description

Link Down

One of the network or radio interfaces is not operational

 

SNMP Authentication Failure

An SNMP manager is attempting to access the equipment with invalid credentials

Correct the SNMP Read and Write Communities on the offending manager

SS RSSI

SS RSSI below permitted threshold

 

SS Authorization Failure

An SS with invalid credentials is attempting to gain service on the BS TRx

 

Lost Comms

NMS is unable to communicate with the SNMP agent on the BS TRx

Loss in communications is normally due to a temporary network condition and will typically clear automatically

Management Service Stopped

The management service was stopped for e.g. maintenance reasons

For full NMS operation, restart the specified management Service

BS TRx Provisioning Error

There was a problem in configuring the per-BS TRx configuration on the specified BS TRx

To rectify, select the Manual Re-Provision option for this BS TRx

Channel Provisioning Error

There was a problem in configuring the per-channel configuration on the specified channel

To rectify, select the Manual Re-Provision option for this channel

SS Provisioning Error

There was a problem in configuring service for this SS on one of the channels on which it has recently been seen

To rectify, select the Manual Re-Provision option for this SS

Lost Comms

The server is unable to communicate with the SNMP agent on the BSDU

Loss in communications is normally due to a temporary network condition and will typically clear automatically

BSDU Provisioning Error

There was a problem in configuring the per-BSDU configuration on the specified BSDU

To rectify, try reprovisioning. (currently trap destination only)

Lost Comms

The server is unable to communicate with the SNMP agent on the Shelf

Loss in communications is normally due to a temporary network condition and will typically clear automatically

Shelf Slot BS TRx Connection Fault

Multiple BS TRxs claim the same Shelf Slot

Multiple shelves claim same Shelf ID, or BS TRxs do not report Shelf IDs properly

BS TRx Shutdown

The BS TRx has been manually reset, has a software error or is too hot

Indicates that the BS TRx is shut down and out of service

BS TRx Temperature High

The BS TRx temperature has exceeded the warning threshold

Indicates that the BS TRx has cards that are close to over-heating

GPS Lost Comms

The BS TRx has lost comms with the GPS module

 

Check the connections with the GPS module

GPS Lost Satellite Lock

The BS TRx GPS module has lost timing lock with satellite(s)

If this condition persists, check the GPS module

BS TRx Timing Frame Lock Lost

The BS TRx has lost timing lock with external GPS timing source

The BS TRx may cease to transmit when in this state

BS TRx Carrier Interference

 The BS TRx has detected a high level of interference on the carrier

When the interference is detected it may prevent reliable operation of the BS TRx.  If this occurs continuously, investigation to locate the source of the interferer is required

BS TRx Obsai Link Failure (partial)

At least one OBSAI link between the SDR and SCRT has failed

If this condition persists, check the OBSAI cables between the SDR and SCRT

BS TRx Obsai Link Failure (all)

The OBSAI link between the SDR and SCRT has failed

If this condition persists, check the OBSAI cables between the SDR and SCRT

BS TRx RF Transceiver Fault (partial)

At least one transmitter has been disabled due to detection of a fault

See the alarm information for details of the fault

BS TRx RF Transceiver Fault (all)

The BS TRx transmitter has been disabled due to detection of a fault

See the alarm information for details of the fault

BS TRx Lost GPS Synchronisation

The BS TRx has lost GPS synchronisation

Check the connections with the GPS module

DFS Failure

Radar detected or unable to transmit for other reason

Raised by DFS system when algorithm cannot find suitable channel to transmit for various reasons

BSDU BS TRx Port Connection Fault

The BSDU cannot detect BS TRx connection on port

Check the connections with the BS TRx

BSDU BS TRx Port Power Failure

The BSDU cannot detect power on port

Check the power

 

   Actions

See Action Buttons for other buttons