MCC 7500E Improved Telephony

A feature that provides radio system dispatchers the ability to answer and initiate phone calls from an MCCE Dispatch Console. This feature allows a dispatcher to patch a radio user in the field to a phone caller, talk with emergency and support personnel, or contact other agencies over the phone.

This solution utilizes Console PC Host and WAVE 5000 engine. The WAVE 5000 engine acts as Session Initiation Protocol (SIP) user agent to the telephony gateway in order to initiate and receive phone calls.