-Model Numbers: AAH25KDC9AA3AN, AAH25KDG9AA4AN

-HT1250 VHF/UHF 1-5W Portable: (APC-749)

-Model Numbers: AAH25KDF9AA5AN, AAH25KDH9AA6AN

-HT1250LS UHF 1-5W Portable: (APC-749)

-Model Numbers: AA25RDH9DU5AN, AAH25RDH9DU6AN

AA25SDH9DU5AN, AAH25SGH9DU6AN

Motorola's goal is to continually improve the quality of its products. This is now even more evident in the new family of portables. Once again, in order for us to achieve the aggressive goals set for the new radios, it is imperative that we immediately identify performance issues associated with the initial shipments of this product family.

Thirty-five ($35.00) dollars will be provided for all Level I service which includes handling cost of each radio by a Motorola Authorized Warranty Service Center. This service may consists of the following:

� Resolving/fixing any problem that does not require opening the radio. NTF's, reprogramming, software alignments and the replacement of any external label, knobs, antennas, etc. In the case of NTF's the warranty claim form must designate "No Trouble Found".

In order to quickly and accurately obtain, then define, the root cause of failures, warranty work on all HT750/HT1250/HT1250LS radios requiring any Level II and/or III (board/component) repairs need to be returned to the Motorola Radio Support Centers at the following addresses:

3761 South Central Avenue 4395 Nicole Drive

Rockford, IL 61102-6772 Lanham, MD 20706

Note: Motorola U.S. Federal Government Depot is primarily used for all Federal Government Customer Accounts.

Note: For International service, refer to your regional support center.

All Labor Warranty Claims must be sent to the National Service Billing Department at the following address:

Motorola Customer Response Center
1307 East Algonquin Rd.
Schaumburg, IL 60196-0001
Attn: NSB Department
800-247- 2346 or 847-725-4600

Note 1: Service Repair Notes may be issued to define specific field repairable items.

Note 2: Level I troubleshooting techniques have been extended for another six-months. Level II/III service will be performed by the Motorola Depots only to continue to ensure a stable software and hardware platforms. Future field bulletins will address this issue.