Updating the WAVE 3000 Server

Occasionally, Motorola may issue new software to upgrade the WAVE 3000 Server or to fix an issue. If you receive a new installation file from Motorola, use the following procedure to upload the file and begin the upgrade process.

Important:

Ensure all WAVE 3000 Server administrators know that an upgrade is about to take place. If another administrator attempts to upgrade the WAVE 3000 Server at the same time an upgrade is already in progress, then the installation may fail, and the WAVE 3000 Server may be rendered non-functional.

During the update, all WAVE clients are logged out and cannot sign in until the update completes. WAVE users attempting to sign in at this time receive an error message. WAVE users who were logged in when the process started will be logged out and their clients will continue to attempt to log back in until the system is available, at which time they will automatically log back in.

The amount of time required to update may vary. Radios will continue to operate as normal, but cannot communicate with WAVE clients.

To update a WAVE 3000 Server

1.	Click the Maintenance tab.

2.	Click the Update WAVE Server link.

3.	In the Update WAVE Server area, click the Browse or Choose File button and navigate to the installation file. Then click the Upload and Validate button.

4.	Once the file completes upload, click the Upload and Validate button.

5.	Follow prompts to update the software.

Updating to WAVE 3000 R1.2

After upgrading a WAVE 3000 Server to WAVE 3000 R1.2, the Anonymous User Radio ID feature is added to the WAVE 3000. Previous versions of the WAVE 3000 Server required all WAVE users to have a Subscriber ID. WAVE 3000 R1.2 provides the capability to create WAVE users without a Subscriber ID.

On the Setup > Radio System Interface page, locate the Anonymous User field. By default, the value will be 16776351. Modify the Anonymous User ID to match a valid ID in the radio system. This field is used to identify WAVE broadband clients that are not Private-Call-enabled. For more information see Modifying Connect Plus Radio Connections